Hose Factory will accept returns within 30 days of purchase based on the following conditions:
Please mail item to:
32 Dingley Avenue
Dandenong Victoria 3175
Unfortunately we cannot offer a change of mind refund or exchange on the following items:
These products can still be returned if they are faulty, not fit for purpose or do not match the sample or description.
Our Returns Policy includes, and does not seek to exclude or limit, the rights you have under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. The warranties and product support that we offer and provide pursuant to our Terms and Conditions are in addition to the consumer warranties and guarantees under the Australian Consumer Law.