Guarantee & Warranty

Hose Factory 

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaces if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Hose Factory (ABN 48 937 953 662) 32 Dingley Avenue Dandenong VIC 3175.

Hose Factory provides this warranty against defects from the date of purchase of this product for the warranty period specified on the product packaging and/or product listing. If the packaging and/or product listing for this product does not specify any warranty period, no warranty against defects applies to this product.

This warranty excludes defects caused by after sale damage, neglect, rust, abuse, incorrect use or maintenance, use not in accordance with instructions, user error or use of the product outside the purpose or design specifications for the product. This warranty is void if the product has been modified or attempts to repair the product have been made without the prior written approval of Hose Factory.

ZORRO Australia - Warranties Against Defects

ZORRO Australia provides a manufacturer’s warranty against faulty workmanship in manufacture and/or defective components to the initial purchaser for each new ZORRO branded product purchased in Australia. To make a valid claim under this manufacturer’s warranty the product and proof of purchase must be provided to the retailer. The warranty does not cover damage caused by misuse, neglect, adjustments and/or modifications by the consumer or normal wear and tear, the costs of shipping and handling, travel expense, lost time, or pickup and delivery.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaces if the goods fail to be of acceptable quality and the failure does not amount to a major failure. ZORRO Australia (ABN 48 937 953 662) 32 Dingley Avenue Dandenong VIC 3175.

ZORRO Australia provides this warranty against defects from the date of purchase of this product for the warranty period specified on the product packaging. If the packaging for this product does not specify any warranty period, no warranty against defects applies to this product.

This warranty excludes defects caused by after sale damage, neglect, rust, abuse, incorrect use or maintenance, use not in accordance with instructions, user error or use of the product outside the purpose or design specifications for the product. This warranty is void if the product has been modified or attempts to repair the product have been made without the prior written approval of ZORRO Australia.